Privacy Policy

At Velene, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

INFORMATION WE COLLECT

We collect information you provide when placing orders, creating an account, or contacting us. This includes your name, email address, shipping address, and payment information (processed securely through third-party providers).

HOW WE USE YOUR INFORMATION

We use your information to process orders, send order confirmations and updates, improve our website and products, and communicate with you about promotions (only with your consent).

DATA SECURITY

We implement industry-standard security measures to protect your personal information. Payment information is encrypted and processed through secure third-party payment processors.

COOKIES

Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, though this may affect some website functionality.

THIRD-PARTY SHARING

We do not sell or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who assist in operating our website and delivering your orders.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information. Contact us at privacy@velene.com for any privacy-related requests.

CONTACT

For privacy concerns, please contact us at privacy@velene.com

Last updated: June 2026